Question 1

How do I view the photos from my child's event?

Accepted Answer

Select the relevant event from the photography hub, enter your own email and then the gallery password when prompted. You can then browse the photographs taken throughout the event.

Question 2

Where can I get the gallery password?

Accepted Answer

For safeguarding and privacy, some of our galleries are password protected. The password has been shared with club coaches, so please speak to your child's coach if you need access.

Question 3

Why is the gallery password protected?

Accepted Answer

We work closely with the Foundation to ensure safeguarding remains our highest priority at all times. Password protection is used to control access to youth football galleries, helping to ensure that photographs from events are only available to parents, carers, and authorised club staff, and are not openly accessible to the general public.

Question 4

When will the photos be available?

Accepted Answer

We aim to get photographs online as quickly as possible following each event, usually within 48 hours. At many events, photographs may begin appearing even sooner. If the gallery is not yet available, you can pre-register your interest so you’ll be notified as soon as it goes live.

Question 5

How do I find photos of my child?

Accepted Answer

Photos are organised into albums to make browsing as easy as possible. Depending on the event, photographs may be separated by age group, team, pitch or session to help you find the right images.

Question 6

Will every player have photos?

Accepted Answer

Our photographers work hard to capture as many players as possible throughout each event. However, due to the nature of live football, we can't guarantee that every player will be photographed or that every player will have the same number of images.

Question 7

Can I purchase and download the photos?

Accepted Answer

Yes. Digital photographs can be purchased directly through the gallery. You'll be able to choose from the available individual photo and multi-photo options, and the best price will be automatically applied at checkout, with your purchased images supplied as high-resolution digital downloads.

Question 8

How long will the photos be available for?

Accepted Answer

Event galleries will usually remain available for approximately 4 weeks after the event. We recommend purchasing and downloading any photographs you'd like to keep before the gallery closes, as we cannot guarantee that images will remain available to purchase afterwards.

Question 9

Why do the photos have watermarks on them?

Accepted Answer

Gallery previews are watermarked to protect our photographers' work. Purchased digital photographs are supplied without the watermark.

Question 10

I don't want a photograph of my child displayed. What should I do?

Accepted Answer

If you would like a photograph of your child removed from the gallery, please contact LW Photography with details of the event and the photograph concerned. We'll be happy to assist with the removal request as soon as possible.

Question 11

Who should I contact if I have a problem with the gallery or my order?

Accepted Answer

For questions about photographs, purchases, downloads or any technical issues with the gallery, please contact LW Photography directly by emailing support@lw-photo.co.uk or calling us on 01206 670164, and our team will be happy to help.

NORWICH COMMUNITY SPORTS FOUNDATION
PHOTOGRAPHY HUB

CANARY CUP 2026 — U8/U15

CANARY CUP 2026 — U10/U14

CANARY CUP 2026 — U9/U13

CANARY CUP 2026 — U11/U12

Frequently asked questions

How do I view the photos from my child's event?

Where can I get the gallery password?

Why is the gallery password protected?

When will the photos be available?

How do I find photos of my child?

Will every player have photos?

Can I purchase and download the photos?

How long will the photos be available for?

Why do the photos have watermarks on them?

I don't want a photograph of my child displayed. What should I do?

Who should I contact if I have a problem with the gallery or my order?

NORWICH COMMUNITY SPORTS FOUNDATION PHOTOGRAPHY HUB

CANARY CUP 2026 — U8/U15

CANARY CUP 2026 — U10/U14

CANARY CUP 2026 — U9/U13

CANARY CUP 2026 — U11/U12

Frequently asked questions

How do I view the photos from my child's event?

Where can I get the gallery password?

Why is the gallery password protected?

When will the photos be available?

How do I find photos of my child?

Will every player have photos?

Can I purchase and download the photos?

How long will the photos be available for?

Why do the photos have watermarks on them?

I don't want a photograph of my child displayed. What should I do?

Who should I contact if I have a problem with the gallery or my order?

NORWICH COMMUNITY SPORTS FOUNDATION
PHOTOGRAPHY HUB